14 days to return

You may return your order within 14 days of receiving it, without giving a reason.

What can be returned

A bottle can be returned only if its atomizer has not been used: the perfume must not have been sprayed even once. Every returned bottle is checked before a refund is issued (fill level, weight and the atomizer itself), so any use can be verified. For reasons of health protection and hygiene, a bottle whose atomizer has been used cannot be returned. Samples can be returned only unopened. This does not affect your rights if a product is damaged or defective.

How to return

Email noctifera.bloodline@gmail.com within 14 days of delivery with your order number and a clear statement that you are returning the purchase. I will reply with the return address.

Return shipping

The cost of sending the goods back is yours. Damage during the return shipment is not covered by me, so please pack the bottle carefully (perfume is fragile and contains alcohol) and choose a safe, tracked and insured shipping option.

Refunds

Once the bottle has arrived and passed the check, I refund the price of the returned products using the same payment method you used. Shipping costs are not refunded.

Damaged or defective orders

If your parcel from me arrives damaged or a product is defective, email me with your order number and photos as soon as possible. I will replace the product or refund it.